Questions, answered.

A patient advocate helps you get the most out of your healthcare. At PCA, an experienced clinician helps you prepare for appointments, attends with you to listen and ask questions, explains recommendations in plain language, helps coordinate care across providers, and gives you a clear written summary of next steps.

Nathan Miller, PA-C, PCA's founder: a nationally certified physician assistant licensed in Illinois and Wisconsin, with four years of experience in cardiothoracic, cardiac, and vascular surgery. Read Nathan's background.

Yes. Helping adult children support an aging parent is a core part of what we do. With the patient's permission, we can keep authorized family members informed so everyone stays on the same page, even from a distance.

No. If you or a loved one is experiencing a medical emergency, call 911 or go to the nearest emergency room.

No. PCA does not diagnose, treat, or prescribe, and we don't direct your medical treatment. Your physicians remain responsible for your care. Our role is to help you understand it, communicate clearly, and make well-informed decisions with them.

Respectfully and collaboratively. With your permission, we attend appointments alongside you, help make sure your questions are asked and answered, and, when you authorize it, coordinate information with your care team.

Yes. We can help your family understand the inpatient care plan, prepare questions for the hospital team, and organize discharge instructions and follow-up for the transition home. More about hospital & transition support.

We talk through your situation, what you're hoping for, and any upcoming appointments or decisions. Together we decide whether PCA is the right fit and what level of support makes sense. There's no obligation.

No. You can contact PCA directly; no physician referral is needed.

Not through the website. Once you decide to work with us, we'll set up a secure way to share relevant records as part of onboarding. Please don't email detailed medical information before then.

The reason for the consultation, important background, key topics discussed, your clinician's recommendations, questions answered and still outstanding, agreed next steps, and follow-up appointments or tasks, all in plain language. See an outline.

We serve Greater Milwaukee and the Chicago area. We can attend appointments in person or join virtually, and consultations and care coordination can happen by phone or video.

Yes. Discretion is fundamental to what we do. Your information is shared only with your permission. Please don't include detailed medical information in our website form; we'll collect what we need through a secure process once we've spoken. Privacy policy.

PCA is a private-pay service and doesn't bill insurance. Your first consultation is no-obligation, and we'll give you a clear estimate before any work begins. More about pricing.